" Exceptional quality, unbelievable service"

 
 
 Mission Statement

The Urban Ranch Market is here to provide a wide array of the highest quality fresh and specialty foods, wines and spirits from around the world.  We are a neighborhood market that caters to a small community and works to provide our guests with a warm, friendly atmosphere and service that exceeds their expectations.  Being a neighborhood market, we are able to adapt to the needs of our guests and help them simplify their lives.  We provide the everyday products that cater to their needs as well as the ability to deliver these products to their doors and stock their fridges.  We recruit from the local area and inspire our staff to better themselves through personal and professional growth.

 

 Service

The Urban Ranch Market maintains a friendly, knowledgeable staff that is always available to offer assistance to our guests.  Associates are hired for their personality and enthusiasm, in addition to the ability to provide friendly and knowledgeable service.

After hiring, The Urban Ranch Market provides extensive training for our associates about wine and foods that we carry which may not be generally available at most grocers. This training builds skills in educating and assisting guests in selecting appropriate products for their needs.  Through their training, our associates are empowered to go out of their way to ensure guest satisfaction.

Our motto is, “Every guest is my guest; every department is my department. We can only win if we work together.”

Since we are a neighborhood market, we consider our customers to be guests and treat them as if they were guests in our home.  This can only be made possible by treating our associates like family.  The Urban Ranch Market will retain its family members by allowing them to grow and share in its profits.

 

 Community Involvement

As a neighborhood grocer, The Urban Ranch Market goes to the next level by becoming an integral part of the community in which the company operates. A conscientious effort is made to help promote and support events for philanthropic organizations within our community.

We are also driven and passionate about the environment and work to ensure we are making a conscious effort to be environmentally aware and friendly.  All refrigeration is environmentally efficient, lighting is used only as needed, and we minimize the use of plastic by providing our guests with paper bags.  The Urban Ranch Market encourages our guests to reuse their paper bags as well as use tote bags to limit the use of paper products.  We will not use any Styrofoam cups or containers. We will continue to work with our vendors to purchase environmentally friendly products and make a conscious effort to find and retain environmentally friendly companies to do business with.

 
     
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7020 Scholarship Dr | Irvine, CA 92612 | Ph: (949) 252-8722
Store Hours: Mon-Sat: 7am-10pm | Sun: 9am-8pm